Night Auditor: Overnight Front Desk & Guest Services

Paycor Hospitality LLC; Des Plaines (IL); On-site; USD 18,184 - 25,898; Full time

Benefits offered by this job

401(k)

Dental insurance

Employee discount

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

A leading hospitality company located in Des Plaines is seeking a front desk associate to provide exceptional customer service and ensure guest satisfaction. Responsibilities include checking guests in and out, handling customer inquiries, and balancing daily reports. The ideal candidate will have a high school diploma, prior front desk experience, and excellent communication skills. This position offers full-time and part-time opportunities, with flexible scheduling required including weekends and holidays.

Qualifications

• High School Diploma or GED required.
• Previous front desk experience highly preferred.
• Exceptional customer service skills and effective communication is crucial.

Responsibilities

• Check guests into and out of the hotel accurately.
• Resolve escalated customer relations issues.
• Maintain documentation regarding guest transactions.

Skills

Superior customer service skills

Excellent communication skills

Organizational and prioritization skills

Ability to work well with others

Flexibility to work weekends and holidays

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

A leading hospitality company located in Des Plaines is seeking a front desk associate to provide exceptional customer service and ensure guest satisfaction. Responsibilities include checking guests in and out, handling customer inquiries, and balancing daily reports. The ideal candidate will have a high school diploma, prior front desk experience, and excellent communication skills. This position offers full-time and part-time opportunities, with flexible scheduling required including weekends and holidays.