Guest Experience Front Desk Associate | Flexible Hours

Staybridge Suites - Kalamazoo, Michigan; Kalamazoo (MI); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Flexible schedules

Opportunities to grow in hospitality

Competitive pay

Job summary

Staybridge Suites - Kalamazoo, Michigan is seeking a Front Desk & Treat Shop Associate to be the first point of contact for guests. You will create memorable experiences while managing check-ins and supporting hotel operations.

The ideal candidate is guest-focused, friendly, and reliable, with strong communication skills. This role offers competitive pay, flexible schedules, and the chance to grow in hospitality while providing exceptional service.

Qualifications

• Ability to stand for long periods and perform light lifting as needed.
• Reliable with flexible availability, including evenings, weekends, and holidays.

Responsibilities

• Greet guests warmly and build personal connections.
• Manage guest check-in/out, reconcile accounts, and handle transactions.
• Record guest requests and communicate issues to appropriate departments.
• Maintain a clean, organized front desk and market area.

Skills

Guest-focused

Strong communicator

Problem solver

Basic computer skills

Job description

Staybridge Suites - Kalamazoo, Michigan is seeking a Front Desk & Treat Shop Associate to be the first point of contact for guests. You will create memorable experiences while managing check-ins and supporting hotel operations.

The ideal candidate is guest-focused, friendly, and reliable, with strong communication skills. This role offers competitive pay, flexible schedules, and the chance to grow in hospitality while providing exceptional service.