Guest Experience Front Desk Agent (Weekend Availability)

Moody Gardens, Inc.; Galveston (IN); On-site; USD 17,000 - 24,000; Full time

Job summary

Moody Gardens, Inc. in Galveston, TX invites applications for a Front Desk Agent. In this entry-level hospitality role you greet guests, check them in, and provide information about local attractions, hours, and services.

You will operate the front desk computer system, verify guest details, assign rooms, handle keys and payments, and respond to inquiries with courtesy. Weekend and holiday availability is required to ensure seamless guest experiences.

Qualifications

• Prior hospitality experience preferred.
• High school diploma or equivalent.
• Ability to read, listen, and communicate in English.
• Experience using computer systems for registration.
• Availability to work weekends and holidays.

Responsibilities

• Greet customers immediately with a friendly welcome.
• Listen to requests and respond with action.
• Provide information on hours and local attractions.
• Complete registration in the computer system.
• Code electronic keys and verify payments.
• Answer calls in clear English.
• Close guest accounts at check-out.

Skills

Customer service

Communication

English fluency

Cash handling

Computer skills

Education

High school diploma or equivalent

Tools

Hotel front desk system

Job description

Moody Gardens, Inc. in Galveston, TX invites applications for a Front Desk Agent. In this entry-level hospitality role you greet guests, check them in, and provide information about local attractions, hours, and services.

You will operate the front desk computer system, verify guest details, assign rooms, handle keys and payments, and respond to inquiries with courtesy. Weekend and holiday availability is required to ensure seamless guest experiences.