Guest Experience Front Desk Agent - Flexible Shifts

Best Western Yellowstone Crossing; Laurel (MT); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Dental, vision, and life insurance

401k matching

Employee discounts

Flexible scheduling

Job summary

Best Western Yellowstone Crossing in Laurel, MT is seeking a friendly Front Desk Agent to be the first point of contact for guests. You will create a welcoming atmosphere and handle reservations, check-ins and inquiries with professionalism.

You’ll join a team that values clear communication and a fast-paced environment, offering competitive benefits, flexible scheduling including weekends, and opportunities to grow in hospitality at a landmark location near Yellowstone.

Qualifications

• High school diploma required.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Availability for day, night, or weekend shifts.

Responsibilities

• Greeting guests with enthusiasm and professionalism
• Managing reservations and check-ins/check-outs efficiently
• Handling guest inquiries and providing information about the facility
• Maintaining a clean and organized front desk area

Skills

Strong communication

Customer service

Interpersonal skills

Education

High school diploma

Job description

Best Western Yellowstone Crossing in Laurel, MT is seeking a friendly Front Desk Agent to be the first point of contact for guests. You will create a welcoming atmosphere and handle reservations, check-ins and inquiries with professionalism.

You’ll join a team that values clear communication and a fast-paced environment, offering competitive benefits, flexible scheduling including weekends, and opportunities to grow in hospitality at a landmark location near Yellowstone.