Guest Experience Front Desk Agent — Flexible Schedules

Hyatt Hotels Corporation; Austin (TX); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Career Growth and Advancement Opportunities

Discounted Downtown Parking Options

Heavily Reduced Bus Passes

Free and Discounted Room Nights

Vacation Time

Flexible Schedules

401(k)

Job summary

Hyatt Hotels Corporation is looking for a Front Office Agent at The Driskill Hotel in Austin, Texas. This role serves as the first point of contact for guests, handling registration, communication of services, and payment processing.

Candidates should have previous customer service experience and excellent communication skills. The position requires flexibility, including weekends and holidays, and offers opportunities for career growth.

Qualifications

• Previous customer service experience required.
• Desire to satisfy the needs of others in a fast-paced environment.
• Ability to stand for long periods of time.

Responsibilities

• Responsible for the guest registration process.
• Communicate hotel services and promotions.
• Process forms of payment and respond to guest inquiries.

Skills

Customer service experience

Verbal and written communication skills

Flexibility in schedule

Job description

Hyatt Hotels Corporation is looking for a Front Office Agent at The Driskill Hotel in Austin, Texas. This role serves as the first point of contact for guests, handling registration, communication of services, and payment processing.

Candidates should have previous customer service experience and excellent communication skills. The position requires flexibility, including weekends and holidays, and offers opportunities for career growth.