Guest Experience Front Desk Agent | Flexible Hours

Maadaadizi Investments; Chicago (IL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Disability insurance

Vision insurance

401(k) match

Paid Time Off

Job summary

Intercontinental St. Paul Riverfront is seeking a guest services professional to provide punctual, courteous, and efficient handling of requests, including check-in and checkout, and answering calls.

You will greet guests, process registrations, handle payments, and respond to inquiries with a friendly, team-oriented approach while maintaining accuracy and a positive guest experience. This role emphasizes guest satisfaction, collaboration with colleagues, and adhering to hotel standards.

Qualifications

• Basic computer skills.
• Experience in a customer service-oriented role.
• Availability for flexible scheduling.
• Communicate in the English language.

Responsibilities

• Greet guests and check them in/out in a professional manner.
• Operate cashier registers and process payments accurately.
• Answer calls and respond to guest inquiries promptly.
• Provide or obtain accurate information to guests and assist as needed.
• Other duties as assigned by management.

Job description

Intercontinental St. Paul Riverfront is seeking a guest services professional to provide punctual, courteous, and efficient handling of requests, including check-in and checkout, and answering calls.

You will greet guests, process registrations, handle payments, and respond to inquiries with a friendly, team-oriented approach while maintaining accuracy and a positive guest experience. This role emphasizes guest satisfaction, collaboration with colleagues, and adhering to hotel standards.