Guest Experience Front Desk Agent

Lotus Hospitality Management

Shreveport (LA)

On-site

USD 17,000 - 25,000

Full time

14 days+
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Benefits offered by this job

401(k)
401(k) matching
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance

Job summary

Lotus Hospitality Management is seeking a Front Desk Agent at our Shreveport-area hotel to warmly welcome guests and manage check-in/check-out.

You will handle room keys, verify reservations, and calculate charges, while delivering efficient service. We value professionalism, accuracy, and a friendly demeanor to ensure a smooth guest experience.

Benefits include 401(k), health and dental insurance, PTO, training, and opportunities for advancement.

Responsibilities

  • Checking guests in and out of their hotel rooms.
  • Distributing room keys and verifying registration details.
  • Calculating guests' room payments and other incidentals.
  • Greeting guests in an efficient and courteous manner.

Job description

Lotus Hospitality Management is seeking a Front Desk Agent at our Shreveport-area hotel to warmly welcome guests and manage check-in/check-out.

You will handle room keys, verify reservations, and calculate charges, while delivering efficient service. We value professionalism, accuracy, and a friendly demeanor to ensure a smooth guest experience.

Benefits include 401(k), health and dental insurance, PTO, training, and opportunities for advancement.

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