Front Desk Agent — Guest Services & Growth Path

Lotus Hospitality Management; Bossier City (LA); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job summary

Lotus Hospitality Management in Bossier City, LA, is seeking a Front Desk Agent to greet guests and handle check-in/out at our hotel. This role requires a courteous, guest‑focused approach and attention to detail in every interaction.

You will verify registration details, manage room keys, calculate charges, and provide helpful information to ensure a positive stay for guests and smooth operations for the property.

Responsibilities

• Checking guests in and out of their hotel rooms
• Distributing room keys
• Verifying customers’ hotel registration information
• Calculating guests’ room payments and other additional costs made during their stay
• Greeting guests in an efficient and courteous manner

Job description

Lotus Hospitality Management in Bossier City, LA, is seeking a Front Desk Agent to greet guests and handle check-in/out at our hotel. This role requires a courteous, guest‑focused approach and attention to detail in every interaction.

You will verify registration details, manage room keys, calculate charges, and provide helpful information to ensure a positive stay for guests and smooth operations for the property.