Assistant Front Office Manager — Lead Guest Services & Ops

Remington-Hospitality-; Riverside (CA); On-site; USD 29,000 - 40,000; Full time

Job summary

Marriott Riverside at the Convention Center in Riverside, CA is seeking an Assistant Front Office Manager at $25 per hour. You will supervise front desk staff, ensure smooth check-in/check-out, and coordinate with departments to meet guest needs.

The role requires strong guest service skills, the ability to work flexible hours, and a collaborative approach to delivering memorable experiences for our guests.

Qualifications

• Experience in front desk or hotel front office roles.
• Ability to handle high-demand guest situations calmly.
• Periodic night/weekend scheduling may be required.

Responsibilities

• Staff front office team through interviewing, hiring, training, and scheduling.
• Understand front office roles and cover duties as needed.
• Operate MICROS system for daily transactions.
• Check AM/PM discrepancy reports.
• Coordinate with Housekeeping and Engineering on guest needs.
• Greet guests and manage check-in/check-out professionally.

Skills

Guest relations

Staff management

MICROS proficiency

Scheduling

Communication

Problem solving

Team player

Job description

Marriott Riverside at the Convention Center in Riverside, CA is seeking an Assistant Front Office Manager at $25 per hour. You will supervise front desk staff, ensure smooth check-in/check-out, and coordinate with departments to meet guest needs.

The role requires strong guest service skills, the ability to work flexible hours, and a collaborative approach to delivering memorable experiences for our guests.