Guest Experience Front Desk Agent

Residence Inn Phoenix Airport; Phoenix (AZ); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

401k

Health/Dental/Vision/Life/Voluntary

Management Development Program

TEAM and Travel Discounts

Vacation/Well/Holiday Pay

Career Advancement Opportunity

Referral Bonus Program

Job summary

Residence Inn Phoenix Airport is seeking charismatic hospitality professionals to join our TEAM as Front Desk Agent. You will welcome guests, manage their information, distribute keys, and answer inquiries to ensure an outstanding stay.

Open availability, English fluency, and experience in brand settings or luxury hotels are helpful. We offer growth through our Management Development Program and a range of TEAM benefits to support your career journey.

Qualifications

• Front desk experience in a brand setting or luxury hotel environment ideal but willingness to train the right candidate.
• Strong knowledge of customer service and communication.
• Ability to work flexible days, weekends, and holidays.

Responsibilities

• Welcome guests, manage their information, distribute keys, and assign rooms; answer general inquiries to ensure an excellent stay.

Job description

Residence Inn Phoenix Airport is seeking charismatic hospitality professionals to join our TEAM as Front Desk Agent. You will welcome guests, manage their information, distribute keys, and answer inquiries to ensure an outstanding stay.

Open availability, English fluency, and experience in brand settings or luxury hotels are helpful. We offer growth through our Management Development Program and a range of TEAM benefits to support your career journey.