Guest Experience Front Desk Agent

Destination by Hyatt; Hawaii; On-site; USD 34,000 - 39,000; Full time

Job summary

Destination by Hyatt in Hawaii is seeking a Front Office Agent for the Hana-Maui Resort to deliver attentive service and memorable experiences. The role focuses on check-in, guest interaction, and communicating hotel services with aloha.

We offer competitive hourly pay at $25.75 for full-time work; must be available evenings, weekends and holidays. Join Hyatt's team and help shape guest experiences in a fast-paced resort environment.

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills
• Must be able to provide full availability including evenings, weekends and holidays.

Responsibilities

• Assist guest check-in and registration, ensuring a welcoming and efficient experience.
• Communicate hotel services and promotions to guests with aloha.
• Handle forms of payment and respond to guest inquiries as needed.
• Support management with any additional assigned tasks to enhance the guest experience.

Skills

Customer service

Communication skills

Availability evenings weekends"

Job description

Destination by Hyatt in Hawaii is seeking a Front Office Agent for the Hana-Maui Resort to deliver attentive service and memorable experiences. The role focuses on check-in, guest interaction, and communicating hotel services with aloha.

We offer competitive hourly pay at $25.75 for full-time work; must be available evenings, weekends and holidays. Join Hyatt's team and help shape guest experiences in a fast-paced resort environment.