Front Office Agent - Full Time

Hyatt Hotels Corporation; Northern (KY); Hybrid; USD 30,000 - 41,000; Full time

Job summary

Hyatt Hotels Corporation is seeking a Front Office Agent for the Hana-Maui Resort to warmly welcome guests and manage the check-in process. You will communicate hotel services and promotions, handle payments, and respond to guest inquiries to enhance the guest experience.

The role requires excellent verbal and written communication, and full availability including evenings, weekends, and holidays to meet hotel demand.

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills.
• Must be able to provide full availability including evenings, weekends and holidays.

Responsibilities

• Greet guests and complete the registration process.
• Explain hotel services and promotions to guests.
• Process payments and respond to guest inquiries.
• Support management with any additional tasks as assigned.

Skills

Verbal communication

Written communication

Availability flexibility

Job description

Close Inclusive Collection Job Postings Notification

"I joined as a server on the catering staff. Thanks to Hyatt's training and support, I now oversee a brilliant team that helps brings events to life."

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. Join us for this incredible opportunity to be part of our team as a Front Office Agent at the H ā na-Maui Resort .

The hourly rate for the full-time front office agent is $25.75

The Front Office Agent enhances the check-in experience by displaying courtesy and Aloha to all guests through positive interactions and attitude. The Front Office Agent is responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment, responding to guest inquiries, and any additional assigned tasks deemed necessary by management. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you!

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you.

"All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status."

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills
• Must be able to provide full availability including evenings, weekends and holidays.

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