Front Office Agent - Full Time

Destination by Hyatt; Hawaii; On-site; USD 34,000 - 39,000; Full time

Job summary

Destination by Hyatt in Hawaii is seeking a Front Office Agent for the Hana-Maui Resort to deliver attentive service and memorable experiences. The role focuses on check-in, guest interaction, and communicating hotel services with aloha.

We offer competitive hourly pay at $25.75 for full-time work; must be available evenings, weekends and holidays. Join Hyatt's team and help shape guest experiences in a fast-paced resort environment.

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills
• Must be able to provide full availability including evenings, weekends and holidays.

Responsibilities

• Assist guest check-in and registration, ensuring a welcoming and efficient experience.
• Communicate hotel services and promotions to guests with aloha.
• Handle forms of payment and respond to guest inquiries as needed.
• Support management with any additional assigned tasks to enhance the guest experience.

Skills

Customer service

Communication skills

Availability evenings weekends"

Job description

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. Join us for this incredible opportunity to be part of our team as a Front Office Agent at the H ā na-Maui Resort .

Organization- Hana-Maui Resort

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. Join us for this incredible opportunity to be part of our team as a Front Office Agent at the H ā na-Maui Resort .

The hourly rate for the full-time front office agent is $25.75.

The Front Office Agent enhances the check-in experience by displaying courtesy and Aloha to all guests through positive interactions and attitude. The Front Office Agent is responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment, responding to guest inquiries, and any additional assigned tasks deemed necessary by management. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you!

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you.

"All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status."

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills
• Must be able to provide full availability including evenings, weekends and holidays.