Guest Experience Front Desk Agent

Hyatt Hotels Corporation; Hawaii; Hybrid; USD 34,000 - 39,000; Full time

Job summary

Hyatt Hana-Maui Resort is seeking a Front Office Agent to warmly welcome guests, handle check-in/check-out, and promote hotel services with aloha. This full-time role emphasizes courteous service and a positive guest experience.

Candidates must provide full availability including evenings, weekends and holidays; prior hospitality or front desk exposure is a plus. The position offers competitive compensation at an hourly rate of $25.75, with Hyatt’s supportive team environment and growth

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills
• Must be able to provide full availability including evenings, weekends and holidays.

Responsibilities

• The Front Office Agent enhances the check-in experience by displaying courtesy and Aloha to all guests through positive interactions and attitude.
• Processing forms of payment, responding to guest inquiries, and any additional assigned tasks deemed necessary by management.

Job description

Hyatt Hana-Maui Resort is seeking a Front Office Agent to warmly welcome guests, handle check-in/check-out, and promote hotel services with aloha. This full-time role emphasizes courteous service and a positive guest experience.

Candidates must provide full availability including evenings, weekends and holidays; prior hospitality or front desk exposure is a plus. The position offers competitive compensation at an hourly rate of $25.75, with Hyatt’s supportive team environment and growth