Guest Experience Food Service Associate

Colonial Group; Bridgeport (CT); Híbrido; USD 26.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Overtime pay

On-Demand Pay

Meal Discounts

401(k) company match

Tuition discount

Bereavement leave

Holiday pay

Paid sick leave

Descripción de la vacante

SSA Group is seeking a Food Service Associate to deliver warm, welcoming experiences for guests while supporting FOH and line prep. You will ensure safety, hygiene, and quality standards, assist with daily operations, and respond to guest feedback to prevent issues.

The role requires flexibility to work varied hours, including nights, weekends, and holidays. The successful candidate will maintain a clean work environment, adhere to SSA policies, and uphold a professional, energetic demeanor

Formación

• Strong interpersonal and communication skills.
• Exceptional problem solving/decision making skills combined with the ability to be organized.
• Demonstrates the ability to remain flexible in a fast-paced environment.
• Ideal candidate is a team player, personable, professional, upbeat and energetic, and takes initiative.
• Physical ability to stand for extended periods and to move and handle boxes (10-35lbs) as necessary to operation, which entails lifting, and perform all functions as set forth above.
• Ability to work varied hours/days, including nights, weekends and holidays, as needed.

Responsabilidades

• Live out 452 Hospitality by delivering warm, welcoming, and memorable experiences for every guest and client.
• Supports restaurant prep (FOH and line) for daily operation.
• Meets daily quick service, food service, safety and quality, availability, merchandising and guest service standards.
• Participates in safety logs including food temperatures, rotation and waste as necessary.
• Ensures proper uniform, hygiene, hand-washing and glove use with self.
• Maintains a SSAfe work environment by abiding to all SSAFETY rules.
• Follows through daily prep and items lists, as assigned.
• Actively helps to support operation in assigned role, supporting holes as necessary.
• Actively and efficiently responds to guest and client feedback, with report to the supervisor to ensure that any potential complaints are mitigate against further occurrence.
• Communicates up to the Restaurant Supervisor and/or Food Operations Manager in regard to any issues seen with daily service or quality.
• Remains knowledgeable of all menu items, prices and specials for sharing with guests.
• Perform other tasks as deemed necessary.
• Maintains a clean, safe and organized work environment.
• Uphold and demonstrate a complete understanding of company policies and procedures.
• Responsibly geared towards presenting a clean and welcome experience for guests through upholding sanitation requirements.

Conocimientos

Interpersonal skills

Communication skills

Flexibility

Team player

Problem solving

Professional demeanor

Descripción del empleo

SSA Group is seeking a Food Service Associate to deliver warm, welcoming experiences for guests while supporting FOH and line prep. You will ensure safety, hygiene, and quality standards, assist with daily operations, and respond to guest feedback to prevent issues.

The role requires flexibility to work varied hours, including nights, weekends, and holidays. The successful candidate will maintain a clean work environment, adhere to SSA policies, and uphold a professional, energetic demeanor