Guest-Centric Food Service Associate (Fast-Paced Hospitality)

Ssa-Group; Baltimore (MD); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

On-Demand Pay

Meal Plan & Discounts

401(k) Match

Bereavement Leave

Holiday pay

Job summary

SSA Group is seeking a Food Service Associate to deliver warm, welcoming experiences for guests across multiple units. The role supports daily restaurant prep, upholds safety, hygiene, and quality standards, and assists in daily operations while ensuring guests receive accurate menu information and timely service.

Candidates should be team players with strong interpersonal skills and a proactive, energetic attitude to thrive in fast-paced settings and adapt to varied shifts, including nights and

Qualifications

• Strong interpersonal and communication skills.
• Ability to remain flexible in a fast-paced environment.
• Ideal candidate is a team player, personable, professional, upbeat and energetic, and takes initiative.

Responsibilities

• Live out 452 Hospitality by delivering warm, welcoming, and memorable experiences for every guest and client.
• Supports restaurant prep (FOH and line) for daily operation.
• Meets daily quick service, food safety, quality, availability, merchandising and guest service standards.
• Participates in safety logs including food temperatures, rotation and waste as necessary.
• Maintains proper uniform, hygiene, hand-washing and glove use.
• Maintains a SSAfe work environment by abiding to all SSAFETY rules.
• Follows daily prep and item lists, as assigned.
• Assists in daily operations as needed.
• Responds to guest and client feedback with supervisor report to mitigate complaints.
• Communicates issues to Restaurant Supervisor/Operations Manager regarding service or quality.
• Remains knowledgeable of menu items, prices and specials.
• Performs other tasks as deemed necessary.
• Maintains a clean, safe and organized work environment.
• Upholds company policies and sanitation requirements.

Job description

SSA Group is seeking a Food Service Associate to deliver warm, welcoming experiences for guests across multiple units. The role supports daily restaurant prep, upholds safety, hygiene, and quality standards, and assists in daily operations while ensuring guests receive accurate menu information and timely service.

Candidates should be team players with strong interpersonal skills and a proactive, energetic attitude to thrive in fast-paced settings and adapt to varied shifts, including nights and