Guest Experience Food Server – Fast-Paced Casino Dining

Churchill Downs Incorporated; Northern (KY); Hybrid; USD 10,000 - 25,000; Full time

Job summary

Oxford Casino Hotel, located in Oxford, Maine, is part of Churchill Downs Incorporated. The role focuses on ensuring guest service excellence in the food outlet, following SOPs, and maintaining a clean, organized dining area.

You will assist with order entry, beverage and food service, and uphold company standards. Candidates must remain calm under pressure, communicate effectively with guests and team members, and strive to create a positive experience that fosters guest loyalty while complying

Qualifications

• This position requires strong guest service orientation and teamwork.
• Ability to follow procedures and maintain service standards.
• Good communication with guests and fellow team members.

Responsibilities

• Greet guests and provide directions in the food outlet.
• Adhere to SOPs and complete daily tasks as assigned.
• Maintain cleanliness and organization of the dining area.
• Assist in taking orders, preparing beverages and food items.
• Ensure accurate service and timely guest seating.

Skills

Customer service

Communication

Time management

Job description

Oxford Casino Hotel, located in Oxford, Maine, is part of Churchill Downs Incorporated. The role focuses on ensuring guest service excellence in the food outlet, following SOPs, and maintaining a clean, organized dining area.

You will assist with order entry, beverage and food service, and uphold company standards. Candidates must remain calm under pressure, communicate effectively with guests and team members, and strive to create a positive experience that fosters guest loyalty while complying