Casino Food Server — Fast-Paced Guest Experience

Churchill Downs Incorporated; Oxford (ME); On-site; USD 10,000 - 25,000; Full time

Job summary

Oxford Casino Hotel & Sportsbook in Oxford, Maine, part of Churchill Downs Incorporated, is hiring a team member to ensure guest-service excellence in our food outlet. This role involves directing guests, supporting service shifts, and upholding safety, cleanliness, and compliance while delivering friendly, efficient service.

You will work in a fast-paced F&B setting, coordinate with kitchen staff, handle orders with POS, and contribute to a welcoming atmosphere that encourages guest loyalty.

Qualifications

• Strong guest-service mindset with attention to detail.
• Ability to manage multiple tasks in a fast-paced environment.
• Good communication and teamwork with staff and guests.
• Respectful and professional demeanor towards guests and colleagues.

Responsibilities

• Ensure overall guest service effectiveness in the food outlet.
• Provide directions to guests and maintain dignity and respect.
• Assist in setup, maintenance, and shift work in the food and beverage area.
• Adhere to SOPs and company directives.
• Operate POS and help with orders from dining room to kitchen.

Skills

Guest service

Teamwork

Multi-tasking

Effective communication

Job description

Oxford Casino Hotel & Sportsbook in Oxford, Maine, part of Churchill Downs Incorporated, is hiring a team member to ensure guest-service excellence in our food outlet. This role involves directing guests, supporting service shifts, and upholding safety, cleanliness, and compliance while delivering friendly, efficient service.

You will work in a fast-paced F&B setting, coordinate with kitchen staff, handle orders with POS, and contribute to a welcoming atmosphere that encourages guest loyalty.