Guest Experience Food Runner — Korean BBQ

Kpot; Houston (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

KPOT Korean BBQ & Hot Pot in Houston, TX is seeking a friendly Food Runner/Busser ready to thrive in a fast-paced dining environment. You will bridge the dining room and kitchen, helping to deliver a smooth guest experience and support the front-of-house team.

No prior restaurant experience is required, but a passion for world-class service, strong communication, and the ability to multi-task under pressure are essential. Flexibility to work evenings, weekends, and holidays is a must.

Qualifications

• Previous restaurant experience is not required but preferred.
• Ability to stand and walk for extended periods.
• Ability to lift up to 50 pounds.
• Flexible schedule including evenings, weekends, and holidays.
• Strong communication and customer service skills.

Responsibilities

• Greet guests promptly and warmly.
• Answer questions about menu and KPOT brand.
• Provide information on menu, pricing, hours, promos, policies.
• Listen attentively to guests to ensure needs are met.
• Assist with side work and opening/closing tasks.
• Observe and monitor table turnover by noting occupied, dirty or clean tables.
• Support the front-of-house team in resetting tables quickly.
• Inform management of large parties, special requests, or guest concerns.
• Communicate clearly with kitchen staff and management regarding allergy orders.
• Maintain a positive, energetic, hospitality-focused attitude.
• Multi-task between bar and dining room orders.
• Be a team player and assist others to ensure guest satisfaction.
• Thank guests as they leave and invite them to return.
• Additional responsibilities as assigned.

Skills

Guest service

Communication

Teamwork

Stamina

Multitasking

Attention to detail

Job description

KPOT Korean BBQ & Hot Pot in Houston, TX is seeking a friendly Food Runner/Busser ready to thrive in a fast-paced dining environment. You will bridge the dining room and kitchen, helping to deliver a smooth guest experience and support the front-of-house team.

No prior restaurant experience is required, but a passion for world-class service, strong communication, and the ability to multi-task under pressure are essential. Flexibility to work evenings, weekends, and holidays is a must.