Guest Experience Food Runner & Busser — Fast-Paced Korean BBQ

KPOT | Fargo; Fargo (ND); On-site; USD 17,000 - 22,000; Part time

Job summary

KPOT Korean BBQ & Hot Pot is hiring a Food Runner/Busser to bridge the dining room and kitchen and help create a smooth, enjoyable dining experience. This fast-paced role suits someone who loves interacting with guests and working with a dynamic team.

You will greet guests, share menu information, support the front-of-house and kitchen, and help maintain guest satisfaction through attentive service and collaboration with the team.

Qualifications

• Strong communication and a passion for delivering world-class service.
• Attention to detail in a fast-paced dining environment.
• Team player who supports front-of-house and kitchen to ensure guest satisfaction.

Responsibilities

• Greet guests promptly and warmly upon arrival.
• Answer guest questions regarding menu and KPOT brand.
• Provide information on menu, prices, hours, promotions and policies.
• Listen to guests to ensure needs are met.
• Assist with side work and opening/closing tasks.
• Observe table turnover and monitor cleanliness.
• Help reset tables for seamless transitions between guests.
• Inform management of large parties, special requests or concerns.
• Communicate allergy orders clearly with kitchen and management.
• Maintain a positive, energetic hospitality-focused attitude.
• Multi-task between bar and dining room orders.
• Support teammates to ensure guest satisfaction.
• Thank guests as they leave and invite them to return.
• Perform additional responsibilities as assigned.

Skills

Communication

Attention to detail

Teamwork

Customer service

Hospitality

Job description

KPOT Korean BBQ & Hot Pot is hiring a Food Runner/Busser to bridge the dining room and kitchen and help create a smooth, enjoyable dining experience. This fast-paced role suits someone who loves interacting with guests and working with a dynamic team.

You will greet guests, share menu information, support the front-of-house and kitchen, and help maintain guest satisfaction through attentive service and collaboration with the team.