Guest Experience Food Runner & Busser (Fast-Paced)

Kpot; West Springfield (MA); On-site; USD 21,000 - 25,000; Full time

Job summary

KPOT Korean BBQ & Hot Pot in West Springfield, MA seeks a Food Runner/Busser to help deliver a smooth dining experience in a fast-paced setting. You will be the bridge between dining room and kitchen, greeting guests and assisting the front-of-house team to keep tables turning smoothly.

Responsibilities include greeting guests, answering questions about the menu, coordinating with kitchen on orders and allergy notes, and maintaining a hospitable attitude while multi-tasking between bar and

Qualifications

• Ability to stand and walk for extended periods.
• Flexible availability including evenings, weekends, and holidays.
• Excellent communication and customer service skills.

Responsibilities

• Greet guests promptly and warmly upon arrival.
• Answer guest questions regarding the menu and KPOT brand.
• Provide accurate information regarding menu, pricing, hours, promotions, and policies.
• Listen attentively to guests to ensure their needs are met.
• Assist with side work and opening/closing tasks.
• Observe table turnover and assist in resetting tables quickly.

Skills

Guest service

Communication

Teamwork

Stamina

Job description

KPOT Korean BBQ & Hot Pot in West Springfield, MA seeks a Food Runner/Busser to help deliver a smooth dining experience in a fast-paced setting. You will be the bridge between dining room and kitchen, greeting guests and assisting the front-of-house team to keep tables turning smoothly.

Responsibilities include greeting guests, answering questions about the menu, coordinating with kitchen on orders and allergy notes, and maintaining a hospitable attitude while multi-tasking between bar and