Guest Experience Floor Host

Opensity solutions; Dallas (TX); On-site; USD 17,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid Time Off (PTO)

Job summary

Opensity Solutions seeks a Floor Host to create a welcoming atmosphere and support a team of floor hosts. You will help ensure meetings run smoothly, verify room needs, and maintain a pristine space across office floors.

Ideal candidates have 2–3 years in service/hospitality, strong tech skills (Office, Google Docs, AV equipment), and the ability to lift up to 40 lbs. This is an on-site role in Dallas with a collaborative team culture.

Qualifications

• 2-3 years’ experience in a service industry such as hotel, restaurant, hospitality or event planning.
• Strong technical skills with Microsoft Office, Google Docs and AV equipment.
• Ability to stand for extended periods and lift up to 40 lbs.

Responsibilities

• Provide real-time support for meetings on all office floors.
• Verify room requirements prior to meetings via email.
• Perform floor tours and ensure space is clean and presentable.
• Identify solutions and anticipate client needs to ensure first point of contact resolution.
• Monitor occupancy and reclaim unused meeting space as appropriate.
• Coordinate with facility maintenance to keep space pristine.
• Return rooms to ready state after meetings and assist guests as needed.

Skills

Customer service

Communication skills

Multitasking

Technical skills

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Google Docs

Audio/Visual Equipment

Job description

Opensity Solutions seeks a Floor Host to create a welcoming atmosphere and support a team of floor hosts. You will help ensure meetings run smoothly, verify room needs, and maintain a pristine space across office floors.

Ideal candidates have 2–3 years in service/hospitality, strong tech skills (Office, Google Docs, AV equipment), and the ability to lift up to 40 lbs. This is an on-site role in Dallas with a collaborative team culture.