Guest Experience & Facilities Coordinator

PUMA North America, Inc.; Los Angeles (CA); On-site; USD 28,929 - 38,572; Part time

Job summary

PUMA North America, Inc. is seeking a on-site Office Coordinator/Receptionist in Los Angeles. You will greet employees and visitors, manage front desk operations, and coordinate access credentials.

The role requires strong communication, organization, and a customer-first mindset to ensure a smooth, welcoming environment. Responsibilities include coordinating events, processing invoices, and assisting with mail, supplies, and facility-related tasks.

Qualifications

• 1 year of experience in customer service, hospitality, office coordination, or workplace support roles.
• Strong interpersonal skills with a natural ability to create welcoming experiences for employees, guests, and visitors.
• Excellent written and verbal communication with a professional demeanor.
• Highly organized and able to manage multiple tasks in a fast-paced environment.
• Comfortable supporting in-person workplace operations as a first point of contact.
• On-site role availability, Monday-Thursday, 7:30 AM–12:30 PM.

Responsibilities

• Welcome all PUMA employees, guests, and visitors; ensure a seamless, positive experience and act as a connector to help occupants navigate the building.
• Manage front desk operations including visitor registration and guest check-ins.
• Oversee employee and visitor access card programs.
• Triage tickets in the ticketing system.
• Ensure building is clean, safe, and fully functional to support PUMA business.
• Coordinate with Building Management for day-to-day issues and events.
• Support internal communications and reminders through channels and platforms.
• Process Central Services invoices.
• Serve as point of contact for facility-related concerns and high customer satisfaction.
• Assist with setup, teardown, and furniture coordination for events and trainings.
• Order and maintain core office supplies and kitchen items.
• Assist with shipping and receiving tasks and daily mail/packages.

Skills

Customer service

Interpersonal skills

Professional communication

Organization

In-person support

On-site availability

Job description

PUMA North America, Inc. is seeking a on-site Office Coordinator/Receptionist in Los Angeles. You will greet employees and visitors, manage front desk operations, and coordinate access credentials.

The role requires strong communication, organization, and a customer-first mindset to ensure a smooth, welcoming environment. Responsibilities include coordinating events, processing invoices, and assisting with mail, supplies, and facility-related tasks.