Experience Coordinator: Hospitality & Member Experience

Serendipity Labs - 3 Crossings, Pittsburgh; Carmel (IN); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive hourly rate

Paid sick leave

Potential bonus up to $500 per quarter

80% Paid Medical, Dental, Vision

Generous Paid Time Off, Sick Time

Educational Assistance Program

Job summary

Serendipity Labs in Carmel, Indiana, seeks an enthusiastic Experience Coordinator to deliver exceptional service to members and guests. In this role, you will manage daily operations, ensuring a welcoming atmosphere and assisting with events. A strong background in hospitality and customer service is key.

Join a supportive team and benefit from competitive pay, medical coverage, and a 401K plan. The ideal candidate is detail-oriented, enjoys engaging with people, and has at least a year of relevant experience.

Qualifications

• Minimum 1 year experience in a hospitality position.
• Demonstrate exceptional customer service skills.
• Ability to handle customer service requests.

Responsibilities

• Welcome visitors and users of the lab at reception.
• Handle phone and in-person requests for assistance.
• Prepare the lab for daily operations.

Skills

Customer service skills

Hospitality experience

Organizational skills

Communication skills

Attention to detail

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

Serendipity Labs in Carmel, Indiana, seeks an enthusiastic Experience Coordinator to deliver exceptional service to members and guests. In this role, you will manage daily operations, ensuring a welcoming atmosphere and assisting with events. A strong background in hospitality and customer service is key.

Join a supportive team and benefit from competitive pay, medical coverage, and a 401K plan. The ideal candidate is detail-oriented, enjoys engaging with people, and has at least a year of relevant experience.