Guest Experience & Events Coordinator

MANE; Lebanon (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

MANE, a fifth-generation French family-owned flavor and fragrance innovator, seeks a Customer Experience Specialist to manage food and catering for the Development Center Building, host guests, and oversee break areas and conference rooms.

You will coordinate meals, handle setup and cleanup, maintain inventories, support front desk tasks, and collaborate with internal teams and external vendors. This position requires at least a year in food service and custodial work, and computer literacy.

Qualifications

• High School Diploma or equivalent preferred.
• Minimum 1 year of food service experience.
• Minimum 1 year of custodial experience with industrial or construction backgrounds preferred.
• Flavor industry experience preferred.
• Computer literate.

Responsibilities

• Coordinate and order food and beverages for customer visits, events, Town Halls, internal meetings, and other meals as needed.
• Oversee the cafeteria during customer visits to ensure food reserved for guests remains available for them.
• Clean up after food service.
• Maintain the Meals/Catering Tracking Spreadsheet and reconcile meal receipts in Concur and SharePoint.
• Maintain cutlery inventory and reorder as needed.
• Maintain the Customer Experience conference rooms and break areas.
• Coordinate with office supply vendor to ensure necessary supplies are on hand.
• Order and restock office supplies from approved vendors.
• Unbox, organize, and shelve new stock each Thursday.
• Assist Sr. Shipping and Receiving Coordinator with consumable stocking and distribution for sensory and lab groups.
• Serve as backup at the front desk for overflow work.
• Sort and distribute mail to appropriate department or employee.
• Create monthly birthday cards and distribute them to HRBP.
• Assist Sensory, Consumer Insights, and Marketing groups with special needs.

Skills

Food service

Custodial

Administrative support

Computer literacy

Communication skills

Education

High School Diploma or equivalent

Tools

Concur

SharePoint

Job description

MANE, a fifth-generation French family-owned flavor and fragrance innovator, seeks a Customer Experience Specialist to manage food and catering for the Development Center Building, host guests, and oversee break areas and conference rooms.

You will coordinate meals, handle setup and cleanup, maintain inventories, support front desk tasks, and collaborate with internal teams and external vendors. This position requires at least a year in food service and custodial work, and computer literacy.