Guest Experience & Events Coordinator

CBRE; Hoboken (NJ); On-site; USD 52,000 - 58,000; Full time

Benefits offered by this job

401(K)

Dental insurance

Health insurance

Life insurance

Vision insurance

Generous PTO

Job summary

CBRE’s Workplace Experience Coordinator role in Hoboken, NJ focuses on delivering a world-class customer service experience to employees and guests of a designated building. You will greet visitors, manage passes, and coordinate events and services to ensure a seamless daily experience.

The position requires hospitality experience, strong communication, and the ability to lift up to 40 lbs. Open schedules and proficiency with Microsoft Office are also expected to support ongoing operations.

Qualifications

• Bachelor’s Degree preferred with 3–5 years of relevant experience.
• Minimum of 2 years of front desk, concierge, customer service, or hospitality experience.
• Open and flexible work schedules.
• Strong verbal and written communication skills.
• Ability to lift up to 40 lbs and stand for extended periods.
• Proficient in Microsoft Office (Word, Excel, Outlook)

Responsibilities

• First point of contact for all visitors; greet with a welcoming demeanor and issue passes.
• Answer phones professionally; create presentations and address groups of varying sizes.
• Arrange and confirm recreational, dining, and business activities on request.
• Coordinate maintenance/ janitorial work orders; manage workplace services.
• Acknowledge inquiries and provide professional solutions.
• Organize on-site events; secure space, set up, and deliver supplies.
• Follow security procedures and report safety concerns.
• Coordinate with vendors supplying services or goods to the workplace.
• Explain procedures clearly and follow manager instructions.
• Apply established procedures to solve straightforward problems with limited discretion.

Skills

Front desk experience

Customer service

Hospitality

Verbal & written communication

Mobility/physical stamina

Microsoft Office

Education

Bachelor’s Degree preferred

Tools

Microsoft Office

Job description

CBRE’s Workplace Experience Coordinator role in Hoboken, NJ focuses on delivering a world-class customer service experience to employees and guests of a designated building. You will greet visitors, manage passes, and coordinate events and services to ensure a seamless daily experience.

The position requires hospitality experience, strong communication, and the ability to lift up to 40 lbs. Open schedules and proficiency with Microsoft Office are also expected to support ongoing operations.