Front Desk & Workplace Experience Coordinator

CBRE; Beaverton (OR); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

Parental leave (12 weeks)

Medical insurance

Vision insurance

Dental insurance

Life insurance

FSA & HSA options

401K matching

Job summary

CBRE Workplace Experience Coordinator is responsible for delivering a world-class customer service experience to employees and guests of a designated building.

The role is part of the Workplace Experience function, focusing on greeting visitors, managing passes, coordinating events, and ensuring smooth daily operations. This position emphasizes strong communication and organizational skills within a team environment.

Qualifications

• High School Diploma or GED with up to 2 years of job-related experience.
• Ability to follow basic work routines and standards in the application of work.
• Communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office products.

Responsibilities

• First point of contact for all those entering the facility and issue passes while following security protocols.
• Answer the telephone professionally and support presentations or group speaking requests.
• Arrange and confirm recreational, dining, and business activities for requesters.
• Coordinate workplace services including mail, office supplies, onboarding, and janitorial/maintenance work orders.
• Acknowledge inquiries or complaints and provide professional customer-service driven solutions.
• Organize on-site events, secure spaces, set up/tear down, and deliver supplies.
• Follow property security and emergency procedures and coordinate with relevant parties.
• Collaborate with vendors supplying services or goods to the workplace.
• Explain detailed information within the team and follow manager directions.
• Apply existing procedures to solve straightforward problems with limited discretion.

Skills

Customer service

Communication

MS Office

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

CBRE Workplace Experience Coordinator is responsible for delivering a world-class customer service experience to employees and guests of a designated building.

The role is part of the Workplace Experience function, focusing on greeting visitors, managing passes, coordinating events, and ensuring smooth daily operations. This position emphasizes strong communication and organizational skills within a team environment.