Guest Experience Educator – Retail & Product Education

Lululemon Athletica; Chicago, Northern (IL, KY); Hybrid; USD 29,000 - 34,000; Full time

Benefits offered by this job

Extended health benefits

Paid time off

Employee discount

Fitness & yoga classes

Job summary

lululemon is seeking an Educator to deliver world‑class guest experience in our Chicago store. You’ll educate guests on product benefits, connect with the community, and model our culture of inclusion and service.

In this role you’ll move on the floor to assist guests, handle transactions, and support store operations. Strong people skills, reliability, and a passion for wellness help you thrive in our fast‑paced, inclusive retail environment.

Qualifications

• Must be legally authorized to work in the country in which the store is located
• Must be 18 years of age or older
• Must have proof of the Right to Work and evidence relating to associated local legislative requirements (EMEA only)
• Must have the ability to travel to assigned store with own transportation methods

Responsibilities

• Interact with guests to ensure a great guest experience in a manner that values guests’ time
• Assess guests’ needs to provide customized, effective purchase and return solutions and support
• Provide technical product education by articulating the value and benefit of the product
• Facilitate a seamless end-to-end guest experience by conducting accurate and timely guest transactions and executing market-relevant omnichannel programs
• Move dynamically on the floor to continuously engage with guests and attend to guest or store needs
• Receive guest feedback and partner with store leadership to take appropriate action and "make it right" for guests

Skills

Guest Experience

Inclusion & Diversity

Integrity/Honesty

Personal Responsibility

Self-Awareness

Collaboration and Teamwork

Enthusiasm

Job description

lululemon is seeking an Educator to deliver world‑class guest experience in our Chicago store. You’ll educate guests on product benefits, connect with the community, and model our culture of inclusion and service.

In this role you’ll move on the floor to assist guests, handle transactions, and support store operations. Strong people skills, reliability, and a passion for wellness help you thrive in our fast‑paced, inclusive retail environment.