Guest Experience Educator

lululemon; Florida; Hybrid; USD 26,000 - 29,000; Full time

Benefits offered by this job

Extended health and dental benefits

Paid time off

Employee discount

Fitness & yoga classes

Mental health plans

Retirement plan matching

Job summary

lululemon is seeking an Educator to deliver world-class guest experiences in our Florida retail stores. You will share product education, engage with guests, and embody lululemon’s community and culture on the shop floor.

Educators drive customer connections, handle transactions, and support omnichannel programs while maintaining a luxurious store environment and a strong emphasis on inclusivity and teamwork.

Qualifications

• Must be legally authorized to work in the country in which the store is located.
• Must be 18 years of age or older.
• Willing to work a flexible schedule including evenings, weekends, and holidays.
• Willing to work in an environment with bright lights and loud music.

Responsibilities

• Interact with guests to ensure a great guest experience in a manner that values guests’ time.
• Assess guests’ needs to provide customized, effective purchase and return solutions and support.
• Provide technical product education by articulating the value and benefit of the product.
• Facilitate a seamless end-to-end guest experience by conducting accurate and timely guest transactions and executing market-relevant omnichannel programs (e.g., buy online/pickup in store, phone sales, and ship from store options) according to company standards.
• Move dynamically on the floor to continuously engage with guests and attend to guest or store needs.
• Receive guest feedback and partner with store leadership to take appropriate action and "make it right" for guests.

Skills

Inclusion & Diversity

Integrity/Honesty

Guest Experience

Personal Responsibility

Self-Awareness

Collaboration & Teamwork

Enthusiasm

Education

High school diploma or GED

Job description

lululemon is seeking an Educator to deliver world-class guest experiences in our Florida retail stores. You will share product education, engage with guests, and embody lululemon’s community and culture on the shop floor.

Educators drive customer connections, handle transactions, and support omnichannel programs while maintaining a luxurious store environment and a strong emphasis on inclusivity and teamwork.