Guest Experience Educator & Product Expert

Lululemon Athletica Inc.; St. Louis (MO); Sur place; USD 25 000 - 31 000; Plein temps

Avantages offerts par ce poste

Health benefits

Paid time off

Retirement match

Employee discount

Wellbeing programs

Résumé du poste

lululemon Athletica Inc. is seeking an Educator to deliver world-class guest service in our store. You will engage guests, share top-quality product education, and authentically communicate our community and culture to help guests move, grow and be well.

In this role you will guide customers through purchases and returns, perform inventory and restock tasks, operate in-store technology, and contribute to a respectful, inclusive team environment while upholding store standards and safety.

Qualifications

• Must be legally authorized to work in the country in which the store is located.
• Must be 18 years of age or older.
• Must have the ability to travel to assigned store with own transportation methods.

Responsabilités

• Interact with guests to ensure a great guest experience in a manner that values guests’ time.
• Assess guests’ needs to provide customized, effective purchase and return solutions and support.
• Provide technical product education by articulating the value and benefit of the product.
• Facilitate a seamless end-to-end guest experience by conducting accurate and timely guest transactions and executing market-relevant omnichannel programs according to company standards.
• Move dynamically on the floor to continuously engage with guests and attend to guest or store needs.
• Receive guest feedback and partner with store leadership to take appropriate action and “make it right” for guests.

Connaissances

Guest Experience

Inclusion

Integrity

Personal Responsibility

Self-Awareness

Collaboration

Enthusiasm

Formation

High school diploma

Description du poste

lululemon Athletica Inc. is seeking an Educator to deliver world-class guest service in our store. You will engage guests, share top-quality product education, and authentically communicate our community and culture to help guests move, grow and be well.

In this role you will guide customers through purchases and returns, perform inventory and restock tasks, operate in-store technology, and contribute to a respectful, inclusive team environment while upholding store standards and safety.