Guest Experience Educator - Flexible Retail Role & Benefits

Lululemon Athletica Inc.; Boston (MA); Presencial; USD 28.000 - 32.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Extended health and dental benefits

Paid time off

Savings and retirement plan matching

Generous employee discount

Fitness & yoga classes

Parenthood top-up

Extensive catalog of development curso

Mentorship programs

Descripción de la vacante

lululemon on Newbury Street in Boston is seeking a passionate Educator to deliver world‑class guest service and product education in a dynamic retail setting. You will engage with guests, share top‑quality product knowledge, and embody the brand culture through proactive, energetic service.

The role supports flexible scheduling for part-time and full-time opportunities, with a focus on ensuring an exceptional experience in-store and contributing to a welcoming team environment.

Formación

• Inclusion & Diversity: Creates/supports an inclusive environment that values/celebrates differences.
• Integrity/Honesty: Behaves in an honest, fair, and ethical manner.
• Guest Experience: Enjoys working and connecting with, understanding, and helping guests.

Responsabilidades

• Interact with guests to ensure a great guest experience in a manner that values guests’ time.
• Assess guests’ needs to provide customized, effective purchase and return solutions and support.
• Provide technical product education by articulating the value and benefit of the product.
• Facilitate a seamless end-to‑end guest experience by conducting accurate and timely guest transactions and executing market‑relevant omnichannel programs (e.g., buy online/pickup in store, phone sales, and ship from store options) according to company standards.
• Move dynamically on the floor to continuously engage with guests and attend to guest or store needs.
• Receive guest feedback and partner with store leadership to take appropriate action and “make it right” for guests.
• Contribute to a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive and engaging experience for all team members and guests.
• Establish supportive and productive relationships with all team members.
• Collaborate with team members to ensure optimal guest experience and support store operations.
• Perform product presentation tasks (e.g., put items back in place, restock or add depleted items to the floor from inventory, destock or relocate items) according to company standards.
• Use in‑store technology to support store operations and provide positive guest experiences.
• Perform cleaning tasks as needed throughout the shift to maintain the luxury environment of the store.
• Understand and adhere to people safety policies and procedures to maintain a safe work environment.
• Perform work in accordance with applicable policies, procedures, and laws or regulations.

Conocimientos

Inclusion & Diversity

Integrity/Honesty

Guest Experience

Personal Responsibility

Self‑Awareness

Collaboration and Teamwork

Enthusiasm

Educación

High school diploma, GED, or equivalent

Descripción del empleo

lululemon on Newbury Street in Boston is seeking a passionate Educator to deliver world‑class guest service and product education in a dynamic retail setting. You will engage with guests, share top‑quality product knowledge, and embody the brand culture through proactive, energetic service.

The role supports flexible scheduling for part-time and full-time opportunities, with a focus on ensuring an exceptional experience in-store and contributing to a welcoming team environment.