In-Store Guest Experience Educator

Lululemon Athletica Inc.; Boston (MA); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Extended health benefits

Dental benefits

Mental health plans

Paid time off

Retirement plan matching

Employee discount

Fitness & yoga classes

Parenthood top-up

Development courses

Mentorship programs

Job summary

lululemon is seeking an Educator for our Boston store to deliver world-class guest experiences through product education, authentic connection, and seamless service. You’ll move on the floor, assist with transactions, and uphold a luxury store environment while embracing inclusivity and teamwork.

Ideal candidates are passionate about fitness culture, reliable, flexible with scheduling, and committed to safety and standards. Join a dynamic, growth-oriented team focused on community.

Qualifications

• Education: High school diploma, GED, or equivalent.

Responsibilities

• Interact with guests to ensure a great guest experience in a manner that values guests’ time.
• Assess guests’ needs to provide customized, effective purchase and return solutions and support.
• Provide technical product education by articulating the value and benefit of the product.
• Facilitate a seamless end-to-end guest experience by conducting accurate and timely guest transactions and executing market-relevant omnichannel programs according to company standards.
• Move dynamically on the floor to continuously engage with guests and attend to guest or store needs.
• Receive guest feedback and partner with store leadership to take appropriate action and “make it right” for guests.
• Contribute to a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive and engaging experience for all team members and guests.
• Establish supportive and productive relationships with all team members.
• Collaborate with team members to ensure optimal guest experience and support store operations.
• Perform product presentation tasks according to company standards.
• Use in-store technology to support store operations and provide positive guest experiences.
• Perform cleaning tasks to maintain the luxury environment of the store.
• Understand and adhere to people safety policies and procedures to maintain a safe work environment.

Skills

Inclusion

Integrity

Guest Experience

Accountability

Self-Awareness

Teamwork

Enthusiasm

Job description

lululemon is seeking an Educator for our Boston store to deliver world-class guest experiences through product education, authentic connection, and seamless service. You’ll move on the floor, assist with transactions, and uphold a luxury store environment while embracing inclusivity and teamwork.

Ideal candidates are passionate about fitness culture, reliable, flexible with scheduling, and committed to safety and standards. Join a dynamic, growth-oriented team focused on community.