Guest Experience Specialist: Retail Educator

lululemon; Natick (MA); Hybrid; USD 29,000 - 32,000; Full time

Benefits offered by this job

Extended health and dental benefits

Generous employee discount

Paid time off

Job summary

lululemon in Natick, MA seeks an Educator to deliver world-class guest experience, share top-quality product education, and authentically speak about our community and culture. You will engage guests and support store operations with a energetic, inclusive approach.

You will move on the floor, assist with transactions, participate in omnichannel programs like buy online pickup in store, and contribute to a team focused on wellness and connection within the community.

Qualifications

• Experience delivering exceptional guest service in retail.
• Ability to work in a fast-paced store environment.
• Strong interpersonal skills and energy.

Responsibilities

• Provide world-class guest service and product education.
• Engage with guests and articulate product value and benefits.
• Support end-to-end guest transactions and omnichannel programs.
• Move dynamically on the floor to assist guests and store needs.
• Collaborate with team to ensure optimal guest experience.

Skills

Guest experience

Team collaboration

Communication skills

Adaptability

Customer focus

Education

High school diploma or GED

Job description

lululemon in Natick, MA seeks an Educator to deliver world-class guest experience, share top-quality product education, and authentically speak about our community and culture. You will engage guests and support store operations with a energetic, inclusive approach.

You will move on the floor, assist with transactions, participate in omnichannel programs like buy online pickup in store, and contribute to a team focused on wellness and connection within the community.