Guest Experience Door Attendant

Park Hyatt Los Cabos at Cabo del Sol; San Francisco (CA); On-site; USD 30,000 - 39,000; Full time

Job summary

Hyatt Regency San Francisco is seeking a professional, service-focused Door Attendant Reliever to join our Front Office team. This role covers scheduled shifts, breaks and other relief assignments to ensure a smooth arrival and departure experience for guests.

The ideal candidate is dependable, courteous, and comfortable working in a busy urban hotel environment, with strong guest service and communication skills, and the ability to work outdoors in varying weather conditions.

Qualifications

• Experience in hotel guest-facing roles is preferred.
• Strong guest service and communication skills are essential.
• Professional appearance, polished demeanor and warm hospitality presence are expected.

Responsibilities

• Provide relief coverage for Door Attendants during breaks, lunches, and other assignments.
• Welcome guests upon arrival and offer a professional farewell at departure.
• Open doors for guests, visitors and colleagues as assigned.
• Assist with guest flow at the entrance and front drive.
• Direct guests to Bell, Concierge, Front Desk, or Transportation teams.
• Assist guests with taxis, rideshare, private transport, and valet coordination.
• Monitor front entrance for safety, cleanliness and service opportunities.
• Provide information about the hotel and San Francisco points of interest.
• Maintain a clean and welcoming front drive and lobby perimeter.
• Report guest needs, VIP arrivals, or security concerns to relevant departments.

Skills

Guest service

Communication

Punctuality

Team player

Professional appearance

Job description

Hyatt Regency San Francisco is seeking a professional, service-focused Door Attendant Reliever to join our Front Office team. This role covers scheduled shifts, breaks and other relief assignments to ensure a smooth arrival and departure experience for guests.

The ideal candidate is dependable, courteous, and comfortable working in a busy urban hotel environment, with strong guest service and communication skills, and the ability to work outdoors in varying weather conditions.