Guest Services & Housekeeping Attendant

Highgate; San Francisco (CA); On-site; USD 25,000 - 36,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) retirement plan with employer-m

Job summary

Highgate Hotels is seeking a House Attendant for Hyatt Regency San Francisco Downtown SOMA. The role focuses on maintaining cleanliness of assigned areas and delivering items to guestrooms, ensuring guest satisfaction through attentive service and smooth operations.

The position requires a High School diploma or equivalent, physical ability to lift and move objects, and strong communication skills to interact with staff and guests in a courteous manner.

Qualifications

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Must be able to exert up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
• Ability to stand during entire shift.
• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.

Responsibilities

• Buff marble floors daily according to hotel standards.
• Shampoo carpets in the public areas according to hotel standards.
• Shampoo furniture as needed.
• Handle all requests for luggage assistance in a friendly, efficient and courteous manner.
• Handle items for "Lost and Found" according to hotel standards.
• Clean guestrooms as needed.
• Have knowledge of and assist in all emergency procedures.
• Maintain hotel equipment in proper working order.
• Maintain storage of hotel equipment in proper area.
• Complete special projects as assigned by the Housekeeping Manager.
• Ensure overall guest satisfaction.

Skills

High School diploma

Stand for shift

Communication skills

Physical stamina

Education

High School diploma or equivalent

Job description

Highgate Hotels is seeking a House Attendant for Hyatt Regency San Francisco Downtown SOMA. The role focuses on maintaining cleanliness of assigned areas and delivering items to guestrooms, ensuring guest satisfaction through attentive service and smooth operations.

The position requires a High School diploma or equivalent, physical ability to lift and move objects, and strong communication skills to interact with staff and guests in a courteous manner.