Guest Experience Dining Server

Tandem Hospitality Group, LLC; Westminster (CO); On-site; USD 14,774 - 21,042; Full time

Job summary

Tandem Hospitality Group, LLC invites applications for a Restaurant Server role. You will greet guests, take orders, and ensure a memorable dining experience with wine service and accurate cash handling.

We value attention to detail, good communication, reliability, and teamwork. Prior F&B experience and familiarity with POS systems like Micros or OpenTable help you hit the ground running in our Westminster, CO location.

Qualifications

• One year of prior food and beverage experience preferred.
• Prior guest relations training.
• Knowledge of proper food handling.
• Strong written and verbal communications skills.
• Attention to detail, speed, accuracy, follow-through, courtesy, and teamwork.
• Punctuality and reliable attendance are required.
• Proper food safety training and certification as described by law.
• Experience working with computers (MS Office/Google), POS (Micros, Aloha, etc.), and reservation software (OpenTable).
• Ability to perform various physical movements safely, including reaching, bending, and stooping.

Responsibilities

• Greet all customers warmly.
• Adhere to grooming and appearance standards.
• Prepare dining tables for service, lay out napkins and utensils, ensure condiments are refilled, and perform other preparations and side-work tasks.
• Take guest food and beverage orders accurately.
• Know current menu choices, specialties, and possible deviations.
• Handle table assignments, seat customers, suggest food and drink options, and communicate customer needs to the cooks.
• Open and pour wine tableside.
• Accurately record revenue and accept cash, credit card, room charges, and direct billing payments.
• Perform basic cleaning tasks as needed or directed by supervisor.
• Assist with special events if needed.
• Answer telephone using appropriate etiquette.
• Develop and maintain positive working relationships with coworkers and others.
• Bus tables and assist with processing dirty dishes if necessary.
• Assist kitchen with prep work or plating if necessary.
• Clean all front-of-the-house areas including windows, light fixtures, and entrance as assigned.
• Fill water bottles, cut fruit, roll silverware, and complete other service-related tasks as assigned.
• Perform other duties as assigned, requested, or deemed necessary by management.

Job description

Tandem Hospitality Group, LLC invites applications for a Restaurant Server role. You will greet guests, take orders, and ensure a memorable dining experience with wine service and accurate cash handling.

We value attention to detail, good communication, reliability, and teamwork. Prior F&B experience and familiarity with POS systems like Micros or OpenTable help you hit the ground running in our Westminster, CO location.