Guest Experience Desk Coordinator — Beauty School

paulmitchell; Twinsburg (OH); On-site; USD 35,000 - 52,000; Full time

Job summary

Paul Mitchell The School Cleveland is seeking a qualified Service Desk Coordinator to join our family. The role focuses on delivering an extraordinary guest experience for future professionals and school guests in a friendly learning environment.

The ideal candidate has sales and guest service experience, strong organization and communication skills, and the ability to balance cash, manage inventory, and operate phone systems while supporting a collaborative team.

Qualifications

• Experience in guest service and customer interaction.
• Strong organization and communication skills are required.
• Ability to supervise, work in a team, and document processes.

Responsibilities

• Create an extraordinary guest experience for service guests and Future Professionals.
• Act as a guest service mentor and follow service desk systems for smooth operations.

Skills

Guest service

Organization skills

Communication skills

Supervision

Teamwork

References

Cash handling

Inventory control

Phone systems

Sales experience

Tools

Cash drawers

Job description

Paul Mitchell The School Cleveland is seeking a qualified Service Desk Coordinator to join our family. The role focuses on delivering an extraordinary guest experience for future professionals and school guests in a friendly learning environment.

The ideal candidate has sales and guest service experience, strong organization and communication skills, and the ability to balance cash, manage inventory, and operate phone systems while supporting a collaborative team.