Guest Experience Crew Member — Park Operations

Sky Zone; Mount Olive (IL); On-site; USD 18,000 - 26,000; Part time

Job summary

Sky Zone is seeking a part-time Crew Member for our Operations team at the Mount Olive park. You will rotate through multiple stations to deliver a safe, engaging guest experience and build foundational skills in guest service, safety, teamwork, and accountability.

Responsibilities include supervising and assisting at various stations, ensuring cleanliness, managing guest flow, and delivering high-energy service.

Qualifications

• Must be 16 years of age or older.
• Availability to work evenings, weekends, and holidays as business needs require.
• Previous customer service or hospitality experience preferred but not required.

Responsibilities

• Deliver a safe and positive guest experience at all times.
• Follow and enforce park safety rules and procedures.
• Maintain cleanliness and organization of assigned areas.
• Communicate clearly with guests and team members.
• Adapt to changing station assignments and duties.

Skills

Positive attitude

Verbal communication

Teamwork

Punctuality

Initiative

Tools

POS systems

Scheduling tools

Job description

Sky Zone is seeking a part-time Crew Member for our Operations team at the Mount Olive park. You will rotate through multiple stations to deliver a safe, engaging guest experience and build foundational skills in guest service, safety, teamwork, and accountability.

Responsibilities include supervising and assisting at various stations, ensuring cleanliness, managing guest flow, and delivering high-energy service.