Guest Experience Crew Member

Sky Zone; Willow Point (NY); On-site; USD 19,000 - 28,000; Part time

Job summary

Sky Zone Willow Point is looking for a part-time Crew Member to join Operations. You will work across multiple stations, delivering a safe, engaging guest experience and learning core park operations, safety, teamwork, and accountability.

Crew Members may be assigned to one or more stations (Court Monitor, Greeter, Party Host/Coordinator, Café FOH/BOH, Front Desk) and must demonstrate reliability and a positive attitude while aligning with Sky Zone’s mission and values.

Qualifications

• Must be 16 years of age or older.
• Availability to work evenings, weekends, and holidays as business needs require.
• Ability to follow safety procedures and operate in a fast-paced environment.
• Previous customer service or hospitality experience is preferred but not required.

Responsibilities

• Deliver a safe and positive guest experience at all times.
• Follow park safety rules and operational procedures.
• Maintain cleanliness and organization of assigned areas.
• Communicate clearly and professionally with guests and team members.
• Adapt to changing station assignments and teamwork.
• Demonstrate reliability, accountability, and professionalism during each shift.

Skills

Verbal communication

Coachability

Reliability

Teamwork

Initiative

Technology familiarity

Education

High school diploma (or student)

Tools

POS systems

Scheduling tools

Job description

Sky Zone Willow Point is looking for a part-time Crew Member to join Operations. You will work across multiple stations, delivering a safe, engaging guest experience and learning core park operations, safety, teamwork, and accountability.

Crew Members may be assigned to one or more stations (Court Monitor, Greeter, Party Host/Coordinator, Café FOH/BOH, Front Desk) and must demonstrate reliability and a positive attitude while aligning with Sky Zone’s mission and values.