Guest Experience Crew Member - Cashier & Prep

Grand Sierra Resort; Reno (NV); On-site; USD 17,000 - 25,000; Full time

Job summary

Grand Sierra Resort in Reno, NV, seeks a customer-focused team member for a cashier/food service role. You will greet guests, take orders, process payments, and maintain accurate cash handling while ensuring rapid, professional service in a busy casino hotel environment.

Roles include food prep, order preparation, stove/food line support, and warehouse duties with emphasis on accuracy, rotation, and sanitation. Flexible shifts and teamwork are essential to success.

Qualifications

• Experience operating a cash register and handling payments.
• Able to read and follow directions and recipes as dictated by management.
• Must be 16 years of age or older.

Responsibilities

• Promptly welcomes all guests and ensure they receive responsive, professional, and gracious service at all times.
• Facilitate the payment of guest checks by processing cash, credit cards, room charges, or special billing by taking food and beverage orders and inputting them into the POS system.
• Responsible for recording all financial data required by accounting and controlling the issue and return of all guest checks.
• Make deposits/cash drops, complete appropriate cashier paperwork/reports, balance, and secure bank.
• Prepare food and beverage orders as placed in a clean and timely manner.
• Sweep floors; wipe counters; empty trash; keep side stations and storage areas clean and organized.
• Ensures all machines are cleaned properly; set up to go/pick up area including filling the condiments area.
• Maintain clean and sanitary workstations within Servsafe and GSR guidelines including but not limited to setting/resetting/cleaning tables and service counters in dining room during and after service periods.
• Responsible for taking, compiling, delivering, and putting away warehouse orders.
• Safely prepare all food prep and food items in accordance with standard hotel recipes and specifications.
• Ensure good turnover of products by practicing proper rotation and monitoring product quality and production flow.
• Any other duties as assigned within the scope of this position.

Skills

Cash handling

POS familiarity

Customer service

Reading basics

Math basics

Teamwork

Flexible shifts

16+ age

Education

Cashier experience or related

Tools

POS system

Job description

Grand Sierra Resort in Reno, NV, seeks a customer-focused team member for a cashier/food service role. You will greet guests, take orders, process payments, and maintain accurate cash handling while ensuring rapid, professional service in a busy casino hotel environment.

Roles include food prep, order preparation, stove/food line support, and warehouse duties with emphasis on accuracy, rotation, and sanitation. Flexible shifts and teamwork are essential to success.