Guest Experience Coordinator — Luxury Resort & Spa

Atlantis Casino Resort Spa; Reno (NV); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Comprehensive benefits

401K retirement plan

Tuition reimbursement

Paid vacation

Weekly resort prizes

Free daily meal

Internal advancement

Job summary

Join Team Atlantis at the Atlantis Casino Resort Spa in Reno, Nevada, as a Hotel Guest Service Representative. This role is vital for ensuring guest satisfaction, handling check-ins/outs, and relaying requests to different departments.

The ideal candidate will possess exceptional communication and interpersonal skills, maintaining a professional demeanor while delivering top-notch service. The position offers great benefits including medical, dental, and paid vacation.

Qualifications

• Ability to accurately handle large amounts of currency.
• Must possess interpersonal skills with focused attention to guest needs.
• Must be able to maintain a professional appearance.

Responsibilities

• Perform check-in/check-out activities for hotel guests.
• Relay guest requests to various departments.
• Maintain a polite and professional demeanor.

Skills

Guest service skills

Interpersonal skills

Effective communication

Job description

Join Team Atlantis at the Atlantis Casino Resort Spa in Reno, Nevada, as a Hotel Guest Service Representative. This role is vital for ensuring guest satisfaction, handling check-ins/outs, and relaying requests to different departments.

The ideal candidate will possess exceptional communication and interpersonal skills, maintaining a professional demeanor while delivering top-notch service. The position offers great benefits including medical, dental, and paid vacation.