Guest Experience Coordinator – Healthcare Front Desk

Lorien Health Services; Timonium (MD); Sur place; USD 17 000 - 24 000; Plein temps

Avantages offerts par ce poste

PTO

Personal Days

Holidays

Medical Package

Tuition Assistance

EAP

Résumé du poste

Lorien Health Services in Timonium, Maryland seeks a friendly Front Desk Receptionist to welcome residents, families, and visitors with professionalism and warmth. You will answer calls, manage sign-in, and support daily operations in a fast-paced healthcare setting.

The role requires a high school diploma, strong communication, and good computer skills. Experience in healthcare or senior living is a plus, and the schedule is 7:00 AM to 3:00 PM, with every other weekend availability.

Qualifications

• High school diploma or equivalent required.
• Previous receptionist, customer service, administrative assistant, or front desk experience preferred.
• Experience in healthcare, senior living, assisted living, nursing home, rehabilitation, or medical office settings is a plus.
• Strong verbal and written communication skills.
• Proficiency with Microsoft Office and basic computer applications.
• Excellent organizational and multitasking abilities.
• Professional demeanor with a commitment to exceptional customer service.
• Ability to safely lift, push, and pull up to 25–50 pounds as part of daily job responsibilities.

Responsabilités

• Greet and welcome residents, families, visitors, vendors, and staff in a professional manner
• Answer and direct incoming phone calls using a multi-line phone system
• Manage visitor sign-in procedures and maintain facility security protocols
• Provide information and assistance to guests and community members
• Receive, sort, and distribute mail, packages, and deliveries
• Assist with administrative tasks, data entry, filing, and record maintenance
• Coordinate communication between departments as needed
• Maintain a clean, organized, and professional reception area
• Support daily operations in a healthcare, rehabilitation, skilled nursing, or assisted living environment

Connaissances

Verbal and written communication

Microsoft Office proficiency

Highly organized

Multitasking

Professional demeanor

Customer service

Formation

High school diploma or equivalent

Description du poste

Lorien Health Services in Timonium, Maryland seeks a friendly Front Desk Receptionist to welcome residents, families, and visitors with professionalism and warmth. You will answer calls, manage sign-in, and support daily operations in a fast-paced healthcare setting.

The role requires a high school diploma, strong communication, and good computer skills. Experience in healthcare or senior living is a plus, and the schedule is 7:00 AM to 3:00 PM, with every other weekend availability.