Front Desk

Lorien Health Services; Timonium (MD); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

PTO

Personal Days

Holidays

Medical Package

Tuition Assistance

EAP

Job summary

Lorien Health Services in Timonium, Maryland seeks a friendly Front Desk Receptionist to welcome residents, families, and visitors with professionalism and warmth. You will answer calls, manage sign-in, and support daily operations in a fast-paced healthcare setting.

The role requires a high school diploma, strong communication, and good computer skills. Experience in healthcare or senior living is a plus, and the schedule is 7:00 AM to 3:00 PM, with every other weekend availability.

Qualifications

• High school diploma or equivalent required.
• Previous receptionist, customer service, administrative assistant, or front desk experience preferred.
• Experience in healthcare, senior living, assisted living, nursing home, rehabilitation, or medical office settings is a plus.
• Strong verbal and written communication skills.
• Proficiency with Microsoft Office and basic computer applications.
• Excellent organizational and multitasking abilities.
• Professional demeanor with a commitment to exceptional customer service.
• Ability to safely lift, push, and pull up to 25–50 pounds as part of daily job responsibilities.

Responsibilities

• Greet and welcome residents, families, visitors, vendors, and staff in a professional manner
• Answer and direct incoming phone calls using a multi-line phone system
• Manage visitor sign-in procedures and maintain facility security protocols
• Provide information and assistance to guests and community members
• Receive, sort, and distribute mail, packages, and deliveries
• Assist with administrative tasks, data entry, filing, and record maintenance
• Coordinate communication between departments as needed
• Maintain a clean, organized, and professional reception area
• Support daily operations in a healthcare, rehabilitation, skilled nursing, or assisted living environment

Skills

Verbal and written communication

Microsoft Office proficiency

Highly organized

Multitasking

Professional demeanor

Customer service

Education

High school diploma or equivalent

Job description

Overview

Front Desk Receptionist - Timonium, MD

Join Lorien Mays Chapel's Award-Winning Healthcare Team

Lorien Mays Chapel is seeking a friendly, professional, and customer-focused Front Desk Receptionist to serve as the welcoming face of our senior living and healthcare community in Timonium, Maryland.

This role is ideal for someone who thrives in a fast-paced healthcare environment, enjoys assisting residents and families, and takes pride in delivering exceptional customer service. As the first point of contact for visitors, residents, patients, vendors, and staff, you will play a vital role in creating a positive and professional experience for everyone who enters our community.

Pay & Compensation

• $15.00 per hour
• Same-Day Pay available for all employees

Full-Time Benefits

• PTO: 80 hours of vacation, 40 hours of sick (roll-over)
• Personal Days
• 7 Paid Major Holidays- Double time paid when worked for all hourly employees
• Carefirst Medical Package
• Tuition Assistance
• HRA Fund
• Employee Assistance Program (EAP)
• Flexible Spending Account (FSA)

Employee Perks

• Employee Discounts
• Earn Points, Earn Rewards
• Professional Development
• Attendance Rewards
• Referral Program

Responsibilities

• Greet and welcome residents, families, visitors, vendors, and staff in a professional manner
• Answer and direct incoming phone calls using a multi-line phone system
• Manage visitor sign-in procedures and maintain facility security protocols
• Provide information and assistance to guests and community members
• Receive, sort, and distribute mail, packages, and deliveries
• Assist with administrative tasks, data entry, filing, and record maintenance
• Coordinate communication between departments as needed
• Maintain a clean, organized, and professional reception area
• Support daily operations in a healthcare, rehabilitation, skilled nursing, or assisted living environment

Qualifications

• High school diploma or equivalent required
• Previous receptionist, customer service, administrative assistant, or front desk experience preferred
• Experience in healthcare, senior living, assisted living, nursing home, rehabilitation, or medical office settings is a plus
• Strong verbal and written communication skills
• Proficiency with Microsoft Office and basic computer applications
• Excellent organizational and multitasking abilitiesProfessional demeanor with a commitment to exceptional customer service
• Ability to safely lift, push, and pull up to 25–50 pounds as part of daily job responsibilities, with or without reasonable accommodation.

Schedule & Availability

• Full- Time Hours
• 7:00 AM - 3:00 PM
• Every other weekend availability required (Saturday & Sunday)

ConvenientlylocatedinTimonium, MD,Lorien Mays Chapelis a93-bed skilled nursing facilityproviding high-quality short-term rehabilitation and long-term care. Our dedicated team offers24/7 nursing and medical support, along with comprehensivephysical, occupational, and speech therapyservices — all designed to help our residents achieve the best possible outcomes.

As a recognized leader inpost-acute care, we stay at the forefront of the industry by integratingcutting-edgetechnology, includingtelehealth and telemedicine, into our care model. Our commitment to innovation helps us continuously improve the lives of those we serve.

We offercompetitive pay based on experience, awide range of benefits, and apositive, team-oriented work environmentwhere compassionate caregiving is at the heart of everything we do.

Lorien Health Services is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, or protected Veteran status.