Guest Experience Coordinator – Front Desk

Generation-Auto-Group; Town of Hempstead (NY); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Paid Time Off

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) with Employer Match

Paid Holidays

Employee Purchase Program

Referral Programs

Perks & Discount Program

Monthly Employee Celebrations

Company-Supplied Uniforms

Aflac Insurance

Job summary

Autoworld Kia, part of Generation Auto Group, is seeking a full-time Front Desk Receptionist at our East Meadow location. You will greet customers, answer a multi-line phone system, schedule and manage appointments, and provide administrative support to ensure a friendly, professional experience from arrival to departure.

The ideal candidate has front desk or admin experience, strong communication skills, and a neat, customer-focused presentation.

Qualifications

• Front desk or admin experience preferred.
• Auto dealership experience is a plus.
• Excellent verbal and written communication skills.
• Professional appearance and positive attitude.

Responsibilities

• Greet customers promptly and professionally as they enter the dealership.
• Answer and direct incoming phone calls using a multi-line phone system.
• Schedule, confirm, and update appointments.
• Assist customers with general questions and direct them to the appropriate department.
• Maintain accurate customer information and appointment records within dealership systems.
• Coordinate communication between customers and the Sales, Service, Parts, and Management teams.
• Perform general administrative and clerical duties, including data entry.
• Maintain a clean, organized, and professional reception and customer waiting area.

Skills

Front desk

Customer service

Administrative

Auto dealership exp

Tools

Microsoft Office

Dealership software

Job description

Autoworld Kia, part of Generation Auto Group, is seeking a full-time Front Desk Receptionist at our East Meadow location. You will greet customers, answer a multi-line phone system, schedule and manage appointments, and provide administrative support to ensure a friendly, professional experience from arrival to departure.

The ideal candidate has front desk or admin experience, strong communication skills, and a neat, customer-focused presentation.