Front Desk & Visitor Experience Coordinator

ASM Global Group; Indianapolis (IN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life and disability insurance

Paid vacation

401k plan

Job summary

Legends Global is seeking a receptionist in Indianapolis, IN to manage calls, greet visitors, and support office operations. The role requires strong communication, typing 35–40 wpm, and attention to detail. Proficiency with Word and Excel is expected plus ability to handle mail, supplies, and meeting spaces.

Compensation includes a competitive salary and benefits. This position is full-time and on-site in Facilities Services, reporting to the Facilities department head.

Qualifications

• High School diploma or GED preferred.
• 1 year related experience and/or training; or equivalent combination of education and experience.
• Excellent oral, written, and interpersonal skills.
• Ability to type 35-40 wpm preferred.
• Detail oriented.

Responsibilities

• Retrieves messages from voice mail and forwards to appropriate personnel.
• Answers incoming telephone calls, determine purpose of callers, and forwards calls to appropriate personnel or department.
• Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable.
• Answers questions about organization and provides callers with address, directions, information about events at the facility and other information.
• Welcomes on-site visitors, determines nature of business, announces visitors to appropriate personnel, directs visitors as needed.
• Monitors visitor access and issues passes when required.
• Updates appointment calendars.
• Receives, sorts, and routes mail, and maintains and routes publications.
• Orders, receives, and maintains office supplies.
• Performs other clerical duties as needed, such as filing, typing, photocopying, and collating.
• Co-manages meeting space calendars
• Ensure meeting spaces and floating workspaces are tidy and ready to use
• Coordinates and orders group meals for large meetings and/or out-of-town guests.
• Make sure area is cleaned up after the meal is served
• Maintains the appearance of the lobby
• Working knowledge of the Microsoft 365 suite, specifically Outlook, Excel, and Word
• Friendly and welcoming representation of LGM for staff and clients
• Monitor office supply room inventory and work with supply company for ordering and restocking
• Monitor break room supplies and coffee inventory, work with supply company for ordering and restocking.

Skills

Communication skills

Typing 35-40 wpm

Interpersonal skills

Education

High School diploma or GED

1 year related experience

Tools

Word Processing

Spreadsheets

Job description

Legends Global is seeking a receptionist in Indianapolis, IN to manage calls, greet visitors, and support office operations. The role requires strong communication, typing 35–40 wpm, and attention to detail. Proficiency with Word and Excel is expected plus ability to handle mail, supplies, and meeting spaces.

Compensation includes a competitive salary and benefits. This position is full-time and on-site in Facilities Services, reporting to the Facilities department head.