Guest Experience Coordinator - Front Desk

Gardant; Chicago (IL); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Advancement opportunities

Comprehensive benefits

401(k) with company match

EAP & wellness programs

Paid Time Off

Job summary

Gardant in Chicago, IL is seeking a compassionate front desk/administrative assistant to warmly greet Community visitors and manage calls with professionalism. You will handle mail, sign-in documentation, and a variety of administrative tasks to keep the office running smoothly.

The ideal candidate has a High School diploma or GED, strong written and verbal communication, and proficiency with Microsoft Office (Word, Excel, Outlook). A compassionate, customer-focused approach is essential.

Qualifications

• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office including Word, Excel, and Outlook.
• Ability to serve with love, compassion, and dignity.

Responsibilities

• Greets and engages with Community visitors, ensuring a warm and inviting first impression and experience.
• Manages incoming calls, providing assistance and directing inquiries to the appropriate resident or team member with professionalism and courtesy.
• Performs various administrative tasks, such as sorting mail, maintaining sign-in documentation, and other tasks as assigned.

Skills

Communication skills

Microsoft Office

Education

High School diploma or GED

Tools

Word

Excel

Outlook

Job description

Gardant in Chicago, IL is seeking a compassionate front desk/administrative assistant to warmly greet Community visitors and manage calls with professionalism. You will handle mail, sign-in documentation, and a variety of administrative tasks to keep the office running smoothly.

The ideal candidate has a High School diploma or GED, strong written and verbal communication, and proficiency with Microsoft Office (Word, Excel, Outlook). A compassionate, customer-focused approach is essential.