Guest Experience Coordinator

Clinton House Rehabilitation and Healthcare Center; Frankfort (IN); On-site; USD 28,000 - 36,000; Full time

Job summary

Clinton House Rehabilitation and Healthcare Center in Frankfort, IN seeks a receptionist to provide friendly front-desk support and information to residents, families, and visitors. You will answer calls, greet guests, route inquiries, and perform general admin tasks to ensure smooth operations.

Ideal candidates have a high school diploma, proficiency with Microsoft Office, strong multi-tasking, and a professional demeanor. This is an on-site role requiring reliable teamwork.

Qualifications

• High school diploma or equivalent required.
• Proficiency with Microsoft Office applications (Word, Excel, PowerPoint, Outlook).
• Ability to multi-task, prioritize and work under pressure.
• Professional appearance and demeanor.

Responsibilities

• Operates telephone switchboard to answer, screen and forward calls, providing information and taking messages.
• Greets all visitors entering the facility and will direct or escort them to their destination.
• Assists residents, family members, employees and other visitors as needed.
• Performs general administrative tasks such as word processing and data entry.
• Maintains security by following procedures and controlling access (i.e. monitor logbook and surveillance footage).
• Maintain the general filing system and file all correspondences appropriately.
• Receive and sort daily mail/delivery/couriers.
• Reports any issues or concerns with residents to the Administrator.

Skills

Multi-tasking

Prioritization

Professional demeanor

Communication

Education

High school diploma or equivalent

Tools

Microsoft Office (Word, Excel, PowerPoint, Outlook)

Job description

Clinton House Rehabilitation and Healthcare Center in Frankfort, IN seeks a receptionist to provide friendly front-desk support and information to residents, families, and visitors. You will answer calls, greet guests, route inquiries, and perform general admin tasks to ensure smooth operations.

Ideal candidates have a high school diploma, proficiency with Microsoft Office, strong multi-tasking, and a professional demeanor. This is an on-site role requiring reliable teamwork.