Building Front Desk Concierge

Clinton Housing Development Company; New York; On-site; USD 25,000 - 33,000; Full time

Job summary

Clinton Housing Development Company is seeking a Front Desk Associate to greet tenants and guests, answer calls, and support building operations. You will monitor safety, assist with mail, and provide routine information as requested.

This role emphasizes professional, courteous communication and basic clerical tasks in a tenant-focused environment. Two years of similar experience are preferred; proficiency with MS Word/Excel and data entry is helpful for day-to-day duties.

Qualifications

• Two years of prior similar experience strongly preferred.
• Ability to learn on the job and work independently.
• Strong interpersonal and communication skills.
• Proficiency with Microsoft Word and Excel.

Responsibilities

• Answer and monitor incoming telephone calls, take messages, or provide routine information in response to requests.
• Greets and provides information services to the walk-in public.
• Support tenants by actively listening to concerns and follow up as appropriate with Property Manager or by submitting requests to appropriate personnel.
• Assist tenants by retrieving, sorting, and routing mail items and deliveries as required.
• Monitor safety and security of building and its tenants; report any problems, needs, or concerns.
• Follow assigned procedures in emergency situations.
• Basic computer skills such as utilizing Microsoft, general data entry, filing and copying, as necessary.
• Additional task as assigned by Supervisor.

Skills

Interpersonal skills

Written and verbal communication

Data entry

Phone etiquette

Microsoft Word / Excel

Tools

Microsoft Word

Microsoft Excel

Job description

Clinton Housing Development Company is seeking a Front Desk Associate to greet tenants and guests, answer calls, and support building operations. You will monitor safety, assist with mail, and provide routine information as requested.

This role emphasizes professional, courteous communication and basic clerical tasks in a tenant-focused environment. Two years of similar experience are preferred; proficiency with MS Word/Excel and data entry is helpful for day-to-day duties.