Guest Experience Concierge - Weekend/Evening

Miami Neuroscience Institute Baptist Health South Florida; Town of Florida (NY); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) match

Paid time off

Job summary

Del Webb Bayview, a Troon-managed resort in Parrish, FL, is seeking a Full-Time Front Desk Weekend/Evening Concierge to warmly welcome guests, share area information, and coordinate services during evening and weekend shifts.

The role involves promoting facilities, answering calls, arranging reservations, and assisting guests with special requests while upholding safety and hospitality standards.

Qualifications

• High school diploma or GED; or 1–3 months related experience.
• Strong customer-service mindset and presentation.

Responsibilities

• Promotes resort's facilities and area attractions.
• Serves as a local information source for guests.
• Provides information about events within the resort and surrounding area.
• Maintains brochure rack items in a clean, organized manner.
• Answers all incoming calls to the guest service desk.
• Assists guests with dining reservations, flowers, wine, gifts, car/limousine service, airline reservations, directions, and other arrangements.
• Addresses questions and concerns, offers solutions.
• Follows safe work practices.
• Maintains regular and reliable attendance.
• Performs other duties as required.

Skills

English fluency

Internet usage

Education

High school diploma or GED

Job description

Del Webb Bayview, a Troon-managed resort in Parrish, FL, is seeking a Full-Time Front Desk Weekend/Evening Concierge to warmly welcome guests, share area information, and coordinate services during evening and weekend shifts.

The role involves promoting facilities, answering calls, arranging reservations, and assisting guests with special requests while upholding safety and hospitality standards.