Guest Experience Concierge - Senior Living

Phoenix Senior Living; Draper (UT); Sur place; USD 22 000 - 28 000; Plein temps

Résumé du poste

Phoenix Senior Living seeks a friendly Concierge at Seasons at Southpoint to greet visitors, manage incoming calls, and provide a welcoming first impression. You will share community information with prospective residents and families, coordinate messages, and support the Community Engagement Director and Executive Director in marketing and sales activities.

The role includes assisting with recruitment activities, data entry, and maintaining a pleasant Bistro area.

Qualifications

• Education: High School Diploma/ GED required.
• Proven customer service experience and skills.
• Knowledge and experience in the Senior Living Industry preferred.

Responsabilités

• Oversees the community entry area for visitors and residents, greeting guests and offering beverages.
• Answers calls promptly with a friendly greeting and takes accurate messages.
• Directs inquiries to the appropriate director and coordinates visitor appointments.
• Manages messages and transfers callers as needed, maintaining a professional front desk presence.
• Supports recruitment activities and data entry for candidate information onsite.

Connaissances

Customer service

Formation

High School Diploma or GED

Description du poste

Phoenix Senior Living seeks a friendly Concierge at Seasons at Southpoint to greet visitors, manage incoming calls, and provide a welcoming first impression. You will share community information with prospective residents and families, coordinate messages, and support the Community Engagement Director and Executive Director in marketing and sales activities.

The role includes assisting with recruitment activities, data entry, and maintaining a pleasant Bistro area.